It sounds like you may have chosen to prepay for a metal handle plus a whole year of refills for the $55.Īs mentioned, issues are extremely rare, so like any company, we need to make sure we understand what has happened otherwise, we will not know how to fix it properly. Quip plastic brushes start at $25 and the premium metal options at $40. We actually don't have a $55 toothbrush model. Luckily your lifetime guarantee (if you are on a plan, which it sounds like you are) has you covered and we can't wait to help! We have been shipping Quip to hundreds of thousands of people over the last two years, so we hope you can understand that you and the 20 others on here are a small list that has, unfortunately, had an issue. We are sorry to hear that Quip didn't work out for you, and thank you for giving it a try.
Quip refill shipping full#
We certainly cannot speak to personal preference, as the best brush for you is one that encourages you to brush two times a day, for a full two minutes with fresh soft bristles.
There is actually no difference in how well a toothbrush can clean your teeth between a manual, gently vibrating, vigorously vibrating or rotating toothbrush if they are all being used correctly and have soft bristles.Īs we mention on our website and in our welcome materials, the key to maintaining good oral health is solely based on your technique, routine and electric brushes are recommended by dentists because they help encourage and guide better brushing. One of the worst is “the more power, the better the clean”. Regarding the vibrations of Quip, unfortunately, there are many misconceptions in oral care that we are trying to correct. We can also see that our help team refunded your $10 priority shipping for you because your package had arrived on the fourth business day. We, unfortunately, cannot control the end delivery time as this will rely on the shipping carrier directly. We can see you had placed your order the Sunday before Columbus Day which is a postal holiday so your order was picked up on the first business day back (Tuesday). This is also included on our help page which is available both before and after ordering. As we state directly on our shipping page during checkout, priority shipping is an estimate of 2-3 business days. We are so sorry to hear you had some trouble with your shipment.
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